FAQ
Can't find your answer here? Use the contact form below and we'll get back to you.
General
Kinselo runs right in your browser. Add your pet once, then log vaccines, medications, vet visits, documents, and expenses as they happen. Everything stays organized automatically, with reminders for upcoming care.
No. Kinselo is a one-time purchase of $34.90. There are no monthly fees, no renewals, and no hidden costs.
Whenever a new version of Kinselo is released, we'll notify you by email. After your purchase, you'll find a sign-up option directly in the app to receive future update notifications.
Kinselo works in any modern web browser on desktop, tablet, or mobile. No app store or installation required.
Once it's open, yes. Kinselo doesn't need an internet connection to log or view your pet's information, since everything is kept on your own device.
Buying and access
The demo lets you explore the real Kinselo interface before buying, so you know exactly what you're getting. No account or payment required.
Directly on this site. Purchases are handled securely, and you'll receive your access code shortly after payment.
Open Kinselo and enter the access code you received after your purchase. The full app unlocks immediately, on that device.
Your access code isn't single-use. Enter it again on any new device whenever you need to.
Get in touch using the contact form below with your order number, and we'll send it to you again.
If something isn't working as expected, reach out using the contact form below first - most issues can be sorted out directly. If a refund is needed, we'll handle it on a case-by-case basis.
Using Kinselo
Yes. Kinselo supports multiple pet profiles, so you can track every animal in your household from the same place.
Yes. Kinselo includes a backup and restore feature, so you can save a full export of your pet's records whenever you like.
Not automatically. Kinselo keeps your data on the device you're using. If you'd like the same records on a second device, export a backup on the first and restore it on the second.
Yes. You can download the Kinselo User Guide (PDF) for a full walkthrough of every feature.
Data and privacy
No. There's no sign-up, no email, and no password. Your access code is the only thing tied to your purchase.
Locally, in your own browser. It isn't sent to or stored on our servers, which is also why exporting regular backups is worth doing.
Still stuck?
Whether it's a question before buying or something after, we read every message and reply personally.
Thanks for reaching out, we'll get back to you soon.
The free demo lets you experience exactly how Kinselo works before you buy.